The Archives

RT @LeaderQuote: "There is only one thing more painful than learning from experience and that is not learning from experience." - Archib ...
RT @btemkin: In case you missed it, @CXPA_Assoc had its 1st anniversary on Friday. Thanks to all #CX pros everywhere!...
RT @kessampanthar 100 Time-Saving Search Engines for Serious Scholars http://t.co/BQMVL2cD LOVE this comprehensive list!
Only 12 days left! We'll be sharing ideas about success (and failure) at WestMounts TEDx in Montreal May 12th http://t.co/NuVAT51h
"Teaming" is the new norm which is why these behaviours are essential, be sure to read Amy's article in April's issue http://t.co/7qdunhLs
RT @davidmcqueen: The leadership Daily is out! http://t.co/cyBf4p8t ▸ Top stories today via @dawnamaclean @sharoneden @ErinSchreyer...
To all my Boston peeps! Boston's 1st CXPA local networking event with guest speaker @btemkin http://t.co/kNBVWgYG #CX @CXPA_Assoc
RT @fonolo: The Customer Is King [Infographic] http://t.co/rJyGxtra - 89% of customers did business with a competitor after receiving po ...
Love this HBR article, hits close to home for me! (I expand on my thoughts in a comment within the article) http://t.co/WlnCBnNp
RT @btemkin: Join me in Boston on May 1st at 5:30 for @CXPA_Assoc networking event. Tx to @Fidelity for hosting. Sign-up by 4/26....