“A rare combination of brains, integrity, passion and tenacity”

“Dawna is a rare combination of brains, integrity, passion and tenacity. She is a seasoned executive and I have seen her traverse and solve complex business problems for some of the largest enterprise organizations. She is always ahead of curve when it comes to ideas and she is the most passionate advocate for doing the right thing, even when the right thing isn’t popular or easy. She has proven her success in multiple environments and industries. She understands and cares about people and it comes across in everything she does.  She combines technical brilliance and business acumen but where she really shines is her passion for the customer. She has been a champion for the customer since the very first day I worked with her and she has taken that mission and become one of the foremost experts in ‘customer experience management’.” 

Kes Sampanthar, Director of Media Strategy, Cynergy

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